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The error, which the clinic attributed to “human error,” was discovered in February when the birth parents requested that their remaining embryos be transferred to another fertility clinic. During the process, an extra embryo—belonging to a different patient—was found in storage.
Monash IVF immediately launched an internal investigation, which confirmed that an embryo from another patient had mistakenly been thawed and transferred to the birth mother. The clinic said no other similar errors were uncovered. The identity of the patients involved and the custody details of the child have not been disclosed. However, the birth parents were informed about the mistake within a week of the discovery.
“All of us at Monash IVF are devastated and we apologise to everyone involved,” said CEO Michael Knaap in a public statement. He added that the clinic would continue to support the affected families through this extremely distressing situation. The incident has been reported to relevant authorities, including the Reproductive Technology Accreditation Committee and the newly formed Queensland assisted reproductive technology regulator.
This is not the first controversy Monash IVF has faced. In 2023, the clinic agreed to pay A$56 million to 700 former patients as part of a major class action lawsuit. That case revealed that about 35% of embryos had been wrongly labelled as abnormal due to faulty genetic testing, when in fact, they were normal.
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