AU URGES DE-ESCALATION AS FIGHTING DISPLACES OVER 180,000 IN SOUTH SUDAN’S JONGLEI STATE. (PHOTO).
The AI was introduced to help the LA call center handle emergencies more efficiently, but things quickly spiraled when Sara began making dangerous decisions. Hewitt compared the experience to the horror film M3GAN, noting how unsettling it was that Sara used her own voice and was created from Maddie's past calls.
Filming the episode presented unique challenges as Hewitt essentially acted opposite herself. She performed ADR sessions where she had to interrupt herself, argue with herself, and manage conversations between both characters simultaneously. The storyline tackled timely concerns about artificial intelligence, with Maddie ultimately convincing Sara to relocate to a thumb drive before destroying it—a scene Hewitt described as a blast to film.
The episode explores important questions about where technology can and cannot replace human connection, particularly in emergency response situations. While Hewitt acknowledges both the benefits and concerns surrounding AI as a mother and performer, the show makes a clear case for the irreplaceable value of human empathy in crisis situations. The episode aired on January 15, 2026, offering a thought-provoking blend of sci-fi elements with the show's signature emergency drama.
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