LASG REAFFIRMS COMMITMENT TO END TUBERCULOSIS IN COMMUNITIES IN LAGOS STATE. (PHOTOS). #PRESS RELEASE.

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 LASG REAFFIRMS COMMITMENT TO END TUBERCULOSIS IN COMMUNITIES IN LAGOS STATE The Lagos State Government on Tuesday reaffirmed its commitment to completely eradicate Tuberculosis (TB) at the grassroots level across the metropolis.  The Permanent Secretary, Lagos State Health District III, Dr. Monsurat Adeleke made this known during a courtesy visit by the Institute of Human Virology, Nigeria team to her Ikoyi office, emphasising the present administration's commitment to continually prioritise health security across the state. She said the Lagos State First Lady, Dr. (Mrs.) Claudiana Sanwo-Olu, is a Tuberculosis (TB) champion with the mandate of ending TB now and the continuous expansion of TB scale-up diagnostic centres.  According to her, “The First Lady of Lagos State, Dr. (Mrs.) Claudiana Sanwo-Olu is a TB champion. We, the team at the Lagos State Health District III, are satisfying Madam First Lady in achieving our TB mandate. Every day, when we turn on our TV we see ...
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LAWMA TRAINS HEALTHCARE WASTE SUPERVISORS ON CUSTOMER CARE RELATIONS. (PHOTOS). #PRESS RELEASE.

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 LAWMA TRAINS HEALTHCARE WASTE SUPERVISORS ON CUSTOMER CARE RELATIONS


The Lagos Waste Management Authority (LAWMA), today, organised a one-day training for its Healthcare Waste Supervisors on Customer Care Relations, in a bid to enhance communication and service delivery within its operations.


The training, which took place at LAWMA Headquarters, Ijora-Olopa, focused on equipping supervisors with essential skills to improve communication, customer management, and complaint handling, while ensuring strict compliance with healthcare waste procedures and best practices.


Declaring the session open, Mrs. Mojisola Adeleye welcomed all PSP supervisors to what she described as a maiden training session, noting that it was the first of its kind. She emphasised that effective communication between psp supervisors, LAWMA teams, and clients was key to maintaining high service standards across healthcare waste operations in Lagos State.


Participants were taken through practical sessions and discussions on healthcare waste management practices, communication for improved customer relations, handling customer complaints, managing difficult clients, and understanding customer behaviour and satisfaction.


Mrs. Adeleye during her closing remark noted that training like this would henceforth be held periodically to strengthen operational efficiency and field performance.


She also urged supervisors to take photographs regularly for reporting and documentation purposes, especially when anomalies were observed during field operations, stressing that all healthcare facilities, including public ones, were regulated by LAWMA, and any irregularities encountered should be promptly reported.


She further advised against falsifying figures, explaining that accurate data collection was critical for effective waste management. According to her, “The quantity of waste accessed should be what is recorded. Data is vital, and it must not be doctored or forged.”


Mrs. Adeleye concluded by encouraging supervisors to pass across lessons learnt to their drivers and other company representatives, ensuring that best practices were upheld across all levels of operation.

More photos below. 






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