LASCOPA INTRODUCES TOLL-FREE LINE FOR CONSUMERS, URGES RESIDENTS TO REPORT FAKE, EXPIRED PRODUCTS, POOR SERVICES . (PHOTO). #PRESS RELEASE.

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 LASCOPA INTRODUCES TOLL-FREE LINE FOR CONSUMERS, URGES RESIDENTS TO REPORT FAKE, EXPIRED PRODUCTS, POOR SERVICES  The Lagos State Government has urged residents to "tell it to LASCOPA" by promptly reporting fake, expired, adulterated and counterfeit products, misleading advertisements, poor services and other consumer-related violations through the Lagos State Consumer Protection Agency's toll-free consumer helpline, 080 0005 2726, or by email at lasgcopa@gmail.com or the Agency's Social media handles - Facebook: lascopa, Instagram: lasgcopa, X (Twitter): lasgcopa  The General Manager/Chief Executive Officer of LASCOPA, Afolabi Solebo, Esq., stated that the toll-free line provides consumers with a direct, accessible channel to report violations, seek guidance and get timely action. He urged residents not to remain silent and to report formally to LASCOPA rather than relying only on social media. Solebo stressed that while social media raises awareness, complaints mus...

NCAA MEETS WITH DOMESTIC AIRLINES OVER FLIGHT DISRUPTIONS. (PHOTO).


 NCAA meets with domestic airlines over flight disruptions


The Nigeria Civil Aviation Authority (NCAA) on Wednesday met with officials of domestic airline operators in the country. The meeting held in Abuja followed concerns raised about flight disruptions, the attitude of some airline staff, among other issues.


According to sources in the Authority, the purpose of the engagement was to speak to regulatory issues around unruly passenger behaviour and passenger handling protocols, unresolved refund or compensation issues, as well as the enforcement of phone switch-off instructions, protection for cabin crew, and improved travel experience for passengers.


Core TV News reports that the engagement stems from the increasing concerns from some recent confrontations between air customers, crew members, and airline operators.


NCAA stated that there has been an increase in the number of complaints from customers. The regulator urged operators to stick to its regulations in their operations.

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