NERC ORDERS 3 MONTHS FREE POWER SUPPLY TO ELECTRICITY CUSTOMERS OVER WRONGFUL DISCONNECTION BY DISCOs. (PHOTO).
NERC ORDERS 3 MONTHS FREE POWER SUPPLY TO ELECTRICITY CUSTOMERS OVER WRONGFUL DISCONNECTION BY DISCOs The Nigerian Electricity Regulatory Commission, NERC has ordered that henceforth electricity consumers wrongfully disconnected by Distribution Companies will now be compensated with energy credits equivalent to their average consumption for three months for every day they remain without electricity. The Commission also orders that faulty electricity meters must be repaired or replaced within 48 hours of being reported as it warns DisCos against charging reconnection fees when customers are disconnected without following prescribed procedures. The directives are part of strategies to improve consumer awareness and enforce compliance with regulations in the Nigerian Electricity Supply Industry NERC says the measures are designed to protect consumers and provide guidance on resolving disputes with electricity distribution companies. On metering, the Commission emphasises that custome...




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